Welcome About Me Contact Documentation Creative Writing Academic Work Legal stuff About this Site Return To Top

Welcome

Hi, I’m Dan Pizappi. My work spans technical documentation, writing instruction, and literary scholarship. I also write poetry and fiction.

A writer is a person who cares what words mean, what they say, how they say it. Writers know words are their way towards truth and freedom, and so they use them with care, with thought, with fear, with delight. By using words well they strengthen their souls.

— Ursula K. Le Guin

About Me

Dan Pizappi

I’m a technical documentation engineer at TrueNAS. I work with engineers and testers to understand how the software behaves, then write guides and release notes that help readers decide what to do. I also design documentation sites and maintain the tools we use to build and publish them.

I earned my PhD in English at the University of Tennessee, Knoxville, where I taught first-year composition, workplace writing, and literature. At UT, I studied how writers including Toni Morrison, Octavia Butler, and Jesmyn Ward represent history and imagine the future. I remain active in the Elizabeth Madox Roberts Society as a past president and current board member, and I’m working on a graphic novel adaptation of Roberts’s The Time of Man. I also served as managing editor of Grist: A Journal of the Literary Arts.

Outside work, I like making music, cooking, and trying my hand at gardening.

Contact

 github.com/DjP-iX

 linkedin.com/in/daniel-pizappi/

Documentation

I’m passionate about producing clear, concise, and effective documentation that communicates complex technical concepts with ease and precision.

Skills

Technical Writing and Editing

I write and edit software and hardware documentation, from tutorials and technical reference to release notes. I work with engineers and testers to verify details and explain them to readers with different levels of technical experience.

Information Architecture and Reader Experience

I organize documentation around readers’ questions and decisions, using Diátaxis to distinguish different kinds of guidance. My work includes navigation, Pagefind search, and content that explains why and when to use a feature.

Documentation Sites and Publishing

I build documentation sites with Hugo and Docsy and maintain a docs-as-code workflow with Git, GitHub, and Jenkins. I manage publishing across software versions and coordinate release work through Jira and Scrum.

Programming and Automation

I use Python and JavaScript to automate documentation tasks, and HTML/CSS, YAML, and Go templates to build and maintain sites. Projects include generating application catalog pages from metadata and creating reusable Hugo components.

AI-Assisted Workflows

I develop AI-assisted workflows for drafting, editing, and maintenance with Claude Code and ChatGPT, including release notes, catalog updates, and reusable documentation skills. I’m also exploring retrieval-augmented generation (RAG) and multi-agent workflows for research, drafting, and review.

Research and Teaching

My PhD in English and more than a decade of writing instruction inform how I investigate unfamiliar subjects and explain what I find. I design assignments that help students evaluate evidence, make choices about audience, and apply their writing skills beyond the classroom.

Professional Portfolio Resume

Creative Writing

My creative writing practice spans poetry and fiction, exploring themes of memory, place, and the intersections of personal and historical narratives. My work has appeared in journals including Anti-Heroin Chic, The Mantle, and The Ekphrastic Review. I’ve also served as Managing Editor for Grist: A Journal of the Literary Arts (Issues 11-13) and co-edited the collection Kentucky Writers: The Deus Loci and the Lyrical Landscape.

Creative Portfolio

Academic Work

I taught first-year composition, workplace writing, and literature at the University of Tennessee, Knoxville, where I earned my PhD in English. My academic portfolio includes course materials and selected scholarship on American fiction, with particular interests in how literature represents history and imagines the future.

View Teaching and Course Materials View Academic Portfolio CV and Résumé

Brief Legal Information

The material on this website is for informational and demonstration purposes only. This use constitutes a fair use of any copyrighted material, as provided for in Section 107 of the US Copyright Act.

 CC BY-NC 4.0

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial 4.0 International license.

See the dedicated page for additional details.